.sps-chat-launcher{position:fixed;right:22px;bottom:22px;z-index:1100;width:58px;height:58px;border:0;border-radius:50%;background:linear-gradient(135deg,#071a33,#78ad43);color:#fff;box-shadow:0 16px 38px rgba(4,69,120,.34);font:700 24px/1 Arial,sans-serif;cursor:pointer}.sps-chat-launcher:hover{transform:translateY(-2px)}.sps-chat-panel{position:fixed;right:22px;bottom:92px;z-index:1100;width:min(380px,calc(100vw - 28px));height:min(590px,calc(100vh - 120px));display:flex;flex-direction:column;background:#fff;border:1px solid #dce5e9;border-radius:20px;overflow:hidden;box-shadow:0 26px 70px rgba(5,45,80,.28);font-family:Arial,Helvetica,sans-serif;color:#10213b}.sps-chat-panel[hidden]{display:none}.sps-chat-header{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:16px 17px;background:linear-gradient(135deg,#071a33,#0b4f94);color:#fff}.sps-chat-header strong{display:block;font-size:15px}.sps-chat-status{display:block;margin-top:3px;font-size:12px;opacity:.82}.sps-chat-close{border:0;background:rgba(255,255,255,.14);color:#fff;width:34px;height:34px;border-radius:9px;font-size:22px;cursor:pointer}.sps-chat-start{padding:22px;overflow:auto}.sps-chat-start h3{margin:0 0 8px;font-size:20px}.sps-chat-start p{margin:0 0 18px;color:#66758a;font-size:14px}.sps-chat-start label{display:grid;gap:6px;margin-bottom:13px;font-size:13px;font-weight:700}.sps-chat-start input{width:100%;border:1px solid #c9d7df;border-radius:10px;padding:10px 11px;font:inherit}.sps-chat-start button,.sps-chat-send,.sps-chat-human{border:0;border-radius:10px;padding:10px 13px;background:#071a33;color:#fff;font-weight:700;cursor:pointer}.sps-chat-start button{width:100%;margin-top:4px}.sps-chat-error{min-height:18px;color:#b42318;font-size:12px;margin-top:10px}.sps-chat-body{display:flex;flex:1;min-height:0;flex-direction:column}.sps-chat-messages{flex:1;overflow:auto;padding:16px;background:#f5f8f5}.sps-chat-message{max-width:82%;margin:0 0 10px;padding:10px 12px;border-radius:14px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.42}.sps-chat-message.assistant,.sps-chat-message.agent{background:#fff;border:1px solid #dce5e9;border-bottom-left-radius:4px}.sps-chat-message.agent{border-color:#cfe0bf;background:#f2f8ec}.sps-chat-message.visitor{margin-left:auto;background:#071a33;color:#fff;border-bottom-right-radius:4px}.sps-chat-message small{display:block;margin-top:5px;font-size:10px;opacity:.65}.sps-chat-actions{display:flex;justify-content:flex-end;padding:8px 12px 0;background:#fff}.sps-chat-human{background:#f7dfeb;color:#071a33;padding:7px 10px;font-size:12px}.sps-chat-composer{display:grid;grid-template-columns:1fr auto;gap:8px;padding:12px;background:#fff;border-top:1px solid #e0e9f0}.sps-chat-composer textarea{resize:none;min-height:42px;max-height:100px;border:1px solid #d5b5c5;border-radius:10px;padding:10px;font:inherit;color:#10213b}.sps-chat-send{align-self:end}.sps-chat-note{padding:0 12px 10px;background:#fff;color:#806275;font-size:11px}.sps-chat-disabled{opacity:.55;pointer-events:none}@media(max-width:600px){.sps-chat-launcher{right:14px;bottom:14px}.sps-chat-panel{right:14px;bottom:82px;height:calc(100vh - 100px)}}